Kentucky Peerless: A Custom Check-In System for Distillery Tours
Tour day, without the clipboard.
Kentucky Peerless Distilling Co. sells out distillery tours through their WooCommerce site. We built the custom check-in system their front desk runs every single day.
Bookings were online. Tour day was still on paper.
One-screen check-in board
Every tour and tasting for the day, grouped by time, with party size, tickets, and one-tap check-in built for the front desk.
Walk-ins in seconds
A walk-up party gets added to the board instantly, so online bookings and door traffic live in one accurate count.
Live capacity stats
Total guests, parties, tours, and tastings update in real time and sync across every device at the desk.
Attendance reports
Booked versus attended, by experience and date range, so no-show patterns and busy blocks are visible at a glance.
One-click CSV exports
The SWD Bookings Export plugin pulls any date range of bookings into a clean CSV for planning and accounting.
Slots always visible
A second custom plugin keeps every available time slot visible on the booking form, so guests can book faster.
Software that fits the job, not the other way around
Off-the-shelf booking tools stop at the order. Tour day needs more: who is here, who is missing, and how full the next slot is. So we wrote custom WordPress plugins around WooCommerce Bookings – a live check-in board and a bookings export tool – styled to the Peerless brand and fast enough to keep up with a sold-out Saturday. Guest names and contact details shown in these screenshots are fictional.
The software the front desk sees
The booking calendar every tour day starts from, one glance and the whole day is visible.
The SWD Bookings Export tool: any date range of bookings out to a clean CSV in one click.
From front-desk pain to daily habit
Watch the workflow
We started with how the desk actually runs tour day, not with a feature list.
Design the board
One screen, grouped by tour time, readable from arm’s length at a busy counter.
Build on WooCommerce
Custom plugins extend the store that already takes the bookings. No new systems to learn.
Refine in service
Walk-ins, comps, print sheets, and reports were added as real tour days demanded them.
The nuts and bolts
Why build custom?
Because nothing on the market matched the front desk workflow. Custom code lets the tool fit the job exactly, without switching platforms or retraining staff.
What is it built on?
WordPress, WooCommerce, and WooCommerce Bookings, extended by custom SWD plugins, with attendance saved instantly and shared across devices.
What did it replace?
Printed rosters and hand counts. Check-ins now happen with one tap, and the numbers are always current on every screen at the distillery.
Could my business use something like this?
If your team runs a daily workflow on paper next to a WordPress site – check-ins, pickups, appointments, rosters – the same pattern fits.
Need WordPress to do something it can’t?
We build custom plugins that make WordPress fit your business, from booking systems to check-in boards.
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