WordPress maintenance from the person who answers the phone.
Updates handled, backups verified, speed and security watched, small changes done, and one person to call when something goes sideways. WordPress maintenance for Louisville businesses and clients across Kentucky, priced monthly, not by the hour, from the developer who keeps our own client sites running.
Six things that go wrong when nobody is watching a WordPress site.
Updates pile up
Every update badge you ignore is a hole that stays open. Most hacked WordPress sites were simply behind.
Backups nobody has tested
A backup is a theory until someone restores it. Most hosting backups have never been tried.
It got slow and nobody noticed
Sites decay. Plugins bloat, images pile up, caches expire, and one day a customer mentions it takes forever.
The last developer vanished
The person who built it is gone, the logins are a mystery, and every small change is a scramble.
Security warnings you do not understand
Red banners in the dashboard, admin users you did not create, emails about logins from places you have never been.
You want one person to call
Not a ticket queue with a four-day response. The person who knows the site, twenty minutes away.
Maintenance is a relationship, not a ticket.
The sites on this page are ones we host, update and answer the phone for. Some we built. Some arrived broken and stayed. Every care plan is scoped to the site in writing before it starts: what gets updated and when, how backups are verified, what is watched, and how much small-change time is included each month. Bigger work is quoted separately, so there are no surprises on either side.
Five sites we look after, and what that looks like.
Every site below is live today and maintained by us. A bourbon store that has to survive release-day traffic, a 160-year-old retailer, a haunted attraction that lives or dies in October, a solo law practice and a century-old manufacturer.
A store that has to survive release day without blinking.
Shop Peerless ships small-batch bourbon direct to consumers, and a limited release brings a wave of buyers at once. Keeping it up means updates tested before they touch the store, caching and server capacity checked ahead of every release, and someone watching on the day.
A thousand products, live shipping rates, and a store that ships every day.
Heimerdinger Cutlery has served Louisville since the 1800s. Its WooCommerce store carries roughly a thousand products with live UPS rates wired into every order, so an update that breaks shipping is not a bug, it is lost sales. Hosting, updates and improvements are handled continuously, not abandoned at launch.
That is what maintenance on a store looks like: every plugin update tested against checkout before it goes live.
A site that lives or dies in October.
Field of Screams sells tickets for a few weeks a year, mostly from phones in a car park. The 2026 site moved onto our managed dedicated server so the busiest nights of the season are not the nights the site falls over.
Season-aware tools, background films with fallbacks, and a maintenance calendar that does its heavy lifting in August, not October.
Same site, our infrastructure, roughly five times faster.
Todd Lewis Law’s site was already clean. In September 2026 everything underneath it changed: moved off a shared reseller account onto our dedicated server, Cloudflare in front of it, Full (Strict) encryption end to end, homepage weight cut by more than two thirds, all 41 pages verified, and off-site backups to Backblaze.
A manufacturer’s catalogue, maintained for more than a decade.
Vendome has made stills in Louisville since 1903, and we have looked after its web presence for more than ten years, through two websites. The current site is an equipment catalogue with an extensive request-a-quote system at its heart, and it is still maintained and developed by us today.
A company with that reputation does not hand its website to just anyone twice. Maintenance is how the second time happens.
20+
Years of WordPress
1
Dedicated server we run ourselves, behind Cloudflare
0
Ticket queues between you and the developer
Small issues stay small.
Updates on a schedule, backups you can actually restore, speed and security watched, and the person who knows your site on the other end of the phone. That is the whole job.
What the sites we maintain look like on a desk, in a hand and on a phone.
Current desktop, detail and phone views of live sites we host and maintain. Nothing redrawn, nothing staged.
Four steps from first call to first lead.
Audit
A look at the site as it is: versions, plugins, backups, speed, security, and what has been quietly failing.
Fix first
Anything already broken or behind gets fixed before the plan starts, quoted up front.
Care
Updates on a schedule, backups verified, uptime checked, security hardened, small changes handled within the plan.
Answer the phone
When something goes wrong you call the person who knows the site, not a queue.
What owners ask before they hand over the keys.
What does a WordPress maintenance plan include?
It is scoped to the site, in writing: core, theme and plugin updates on a schedule, backups verified rather than just taken, uptime checks, security hardening, and a monthly allowance for small changes. Bigger work is quoted separately.
How much does WordPress maintenance cost?
Priced monthly, not by the hour, after the audit. A five-page brochure site and a thousand-product store carry very different risk, and the plan reflects that. You get a number before anything starts.
Do I have to move my hosting to you?
No. We maintain sites on other hosts. Sites on our own dedicated server behind Cloudflare get the fastest response, because we control the whole stack, and that move is often the first thing the audit recommends.
My site is already broken. Is that maintenance?
That is a repair, and it comes first. Fix it, then keep it fixed. Start with the WordPress repair page if the site is down or hacked right now.
Can you take over a site someone else built?
Yes. Most of the sites we maintain arrived that way. The audit tells us what is under the hood, and you get a plain-English read on what is fine, what is behind and what is risky.
Who hosts it, and who do I call?
We host it on our own dedicated server behind Cloudflare, and you call the person who built it. Hosting, updates and support are one relationship, not three.
Ready to stop worrying about the website?
Tell us what the site is and what worries you, and get a straight answer on what a care plan for it looks like, from the person who would be watching it.
Connect With Us